FAQ

Ordering 

How far in advance should I book my cake?

It’s normally recommended to book your celebration cake as soon as you know a cake is required and at least 2 weeks in advance. Wedding cakes at least 2 months in advance.  If you need a cake short notice, do not hesitate in contact us, as we may be able to book your a slot.

How to Order

Via our contact form, via email, text or WhatsApp to 07810091641

 Kindly provide the following information when ordering

– Date cake required

– No of servings – see our portion page

– Preferred flavour

– Theme and design – please note we may take inspiration from other cakes but we would not copy them

What happens next?

Once your order is confirmed, we would send you our cake document. The document lists all details as agreed for your review and confirmation. Upon confirmation, your deposit would be required to secure your order and commence preparation for your cake. We may be unable to reserve your slot if the deposit is not received as agreed.

 Collection and Delivery

We make prestigious and delicious hand-crafted celebration cakes, which by their very nature are delicate and need to be handled with the utmost care. All our cakes are carefully packaged and you are welcome to collect them from our cake studio.  We offer delivery by our dedicated driver based on availability. Local delivery is on average from £5. For a delivery quote, kindly provide a delivery postcode at the time of order.

 

Editing an Order

It may be possible to make changes to your cake order up to 7 days before the cake is required. These changes are subject to availability and may nullify earlier agreed contract

Cancellation

When a cancellation is required; an alternate date will be proposed subject to availability or a voucher issued.

 Are we able to personalize our cake?

Yes, absolutely! It is a bespoke service.

 Do you deliver?

Yes, we can deliver your cake order to any location in or around London. For delivery charges, please contact us.

How much are your cakes?

The price on our cakes depends on the design and size you choose. All elements and decorations are handmade and priced according to complexity. As a guide see our starting prices in our prices and portions page

How far in advance should I book my cake? It’s normally recommended to book your celebration cake at least 2 weeks in advance. Wedding cakes at least 2 months in advance.  If you need a cake short notice, do not hesitate in contact us, as we may be able to book your a slot.

Do you make gluten free cakes? 

Yes, we offer gluten free cakes and are happy to discuss any dietary requirements you, or your guests may have.

We are not sure how big is the cake we need. Can you advise us?

Yes, absolutely. Please see our portions for recommendations

Coffee portions (5″ * 1″ * 1″), party portions (5″ * 2″ * 1″) (H, W, L)

 

I’m not sure what sort of cake I would like. Can you give me any inspiration?

Yes, with pleasure! Please see our flavours page, Can’t find what you like, kindly let us know and we would try our best to assist.

Can I view the cake before my celebration

We do not share the picture of the cake before the celebration, we love to keep the element of surprise

Do you require a deposit?

Yes. The deposit is 60% of the value of the order and secures your slot in our diary. Balance must be paid before the cake is collected or delivered.

Do you offer allergy-free cakes and vegan cakes?

Yes, we do in limited flavours, please ask. 

For wedding cakes only: Can we organize a wedding cake tasting session?

Yes. Please contact us for more information.

Opening Hours

Monday – Friday – 9.30am – 5.30pm

Saturday  –  11am – 3pm

Sunday  –  Closed

 

* Custom Cakes   * Exceptional customer Service   * Scrumptious Cakes   * Free Consultations   * Cake Delivery  * Cake Setup  

                                    * Loyalty Scheme  * Quality Cakes   * 5*Hygiene   * Trusted Baker  * Professional Service

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Rich results in Google SERP when searching for 'children's cakes'

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The cake was delicious!!!!! My daughter was thrilled!!!. Thank you so much! Have a nice mother’s day, will definitely recommend you.

Adriana